PROFITsystems Software for Retail Stores
PROFITprofessional Software for Retail Stores
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HOME >> Our Software >> Support Services

Support Services

 

PROFITsystems Support Services

 

 

 

 

 

As a PROFITsystems client, you benefit from the best software and systems support in the industry. Over 85% of our incoming calls are answered live six days a week to save you time, and our client surveys reflect high degrees of satisfaction. Your support plan provides you with peace of mind – we are there when you need us.

We also constantly update our software, not just to respond to requests for outstanding new features and enhancements, but also to assure our clients of continued compatibility with the latest hardware and software from other major vendors. Best of all, these updates and enhancements are provided free to all clients who subscribe to our monthly support plan, at a cost well below that of our competition with similarly comprehensive systems. Why pay our competitors thousands of dollars for annual upgrades and conversions? Our clients are never “stuck” on an old version. We keep our software state of the art, year after year, at no additional cost.

How does PROFITsystems’ support plan help you? Just look at all you get for one low support fee:

  • Unlimited & toll free Software and Systems Support
  • Email Support for Software and Systems
  • PROFITprofessional software updates and builds
  • PROFITprofessional newest versions releases
  • Training documentation
  • Membership benefits with PROFITfreight
  • 85% of incoming software support calls are taken live
  • First call resolution is highest in the industry
  • Easy remote system connectivity for diagnosing issues at your request
  • 24/7/365 Solution Center at www.profitsystems.com
  • Access to Advanced Retail Education Courses
  • Credit Card Processing – reduced fees
  • Guided PROFITprofessional software conversions
  • Monthly PROFITe-Communicator newsletter
  • Classroom training in Colorado Springs, Colorado
  • Dedicated Client Satisfaction Team to address issues and assure success

Support Hours:
Monday - Friday: 7 a.m. - 6 p.m. Mountain Time
Saturday: 9 a.m. - 3 p.m. Mountain Time

800.888.5564
or
Email: support@profitsystems.com

 

 


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