As a PROFITsystems client, you benefit from the best software and systems support in the industry. Over 85% of our incoming calls are answered live six days a week to save you time, and our client surveys reflect high degrees of satisfaction. Your support plan provides you with peace of mind – we are there when you need us.
We also constantly update our software, not just to respond to requests for outstanding new features and enhancements, but also to assure our clients of continued compatibility with the latest hardware and software from other major vendors. Best of all, these updates and enhancements are provided free to all clients who subscribe to our monthly support plan, at a cost well below that of our competition with similarly comprehensive systems. Why pay our competitors thousands of dollars for annual upgrades and conversions? Our clients are never “stuck” on an old version. We keep our software state of the art, year after year, at no additional cost.
How does PROFITsystems’ support plan help you? Just look at all you get for one low support fee:
Unlimited & toll free Software and Systems Support
Email Support for Software and Systems
PROFITprofessional software updates and builds
PROFITprofessional newest versions releases
Training documentation
Membership benefits with PROFITfreight
85% of incoming software support calls are taken live
First call resolution is highest in the industry
Easy remote system connectivity for diagnosing issues at your request